Net Technical Solutions is an established and successful IT solutions company based in Farnham, Surrey. We offer high-quality, innovative outsourced IT services, including software application development, to a loyal and established client-base within the SME marketplace in and around the Farnham area and across the South East. As a Microsoft Gold Partner, we maintain extremely high standards of service and always conduct our business professionally and with respect for other people and organisations.

Job Purpose:

The Senior Network Engineer will be responsible for providing high quality support services to customers on site and some remote support from the Farnham office. Responsible for server installations, migrations, configurations and upgrades. Assisting in planning of projects using technical knowledge to ensure projects run smoothly.

There will be times when working at the office, you will be involved in providing assistance to the Service Desk by way of remote support and be a point of escalation for other engineers.

As a Senior Network Engineer, you will be carrying out regular service visits on site to many of our larger customers with complex networks to ensure all servers and network equipment is running smoothly and looking for any potential problems.

To facilitate the sharing of knowledge amongst the team, you will be responsible for the ongoing production and updating of customer documentation.

Key responsibilities:

  • Provide support to Technical Leads
  • Assist with project planning and implementation
  • Server installation & migrations
  • Exchange migrations
  • Office 365 migrations
  • Router, firewall, wired and wireless network install
  • 3rd line support
  • Providing point of escalation to 2nd line service desk
  • Attending client site where required
  • Service visits
  • Proactive visits to larger clients
  • Creating and maintaining

Experience with some or all of the following products and services would be desirable:

Candidates must have commercial experience in a server and/or third line support role in a Microsoft Windows Active Directory environment. The successful applicant will be a good self-starter and be capable of contributing immediately, with demonstrable skills in the following areas:

  • Microsoft Windows 8 onwards
  • Microsoft Office 2010 - 2019
  • Microsoft Windows Server 2008 onwards
  • Microsoft Exchange/O365
  • Azure Virtualisation
  • Azure Endpoint Protection
  • Desktop, Notebook & Tablet PC Hardware
  • Server Hardware (HP, Dell, Fujitsu) (Disk & File Systems)
  • Network Hardware (Routers, Firewalls, Switches, Wireless)
  • Routed TCP/IP (LANs/WANs/VPNs) (DNS, DHCP)
  • Virtualisation (VMWare, Hyper-V, Azure)

Other key strengths required include:

Good attention to detail, consistency, interpersonal skills, ability to work unsupervised & under pressure, self-confidence, analysis, numeracy & literacy, prioritisation, a positive, professional & proactive approach. Excellent customer service skills.

Qualifications:

Required: O’ level/GCSE English
O’ level/GCSE Maths
Highly Desirable: MCSE, MCSA, MCITP or MCP

We also offer:

  • 25 days holidays + Bank Holidays
  • Private health care and pension (after qualifying period)
  • Childcare vouchers and cycle to work scheme
  • Dedicated games area, free fruit/snacks and free parking

Working hours:

  • 37.5 hours per week (Monday to Friday)

Interview Process

  • If you meet the requirements for our Senior Network Engineer role, you will chat to our Recruitment team for an initial fact-finding conversation and discussion around your career history.
  • Moving to the second stage interview, you will meet the Hiring Managers which may lead onto a final interview stage.

That’s it… hopefully after this stage you will be our next Net Tech team member!

HOW DO WE PROTECT DATA?

Net Technical Solutions takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

You must be authorised to work in the UK. Strictly, no agencies please.

Department

Service Delivery

Reports To

Technical Director

Status

Full Time

Based At

Farnham (this role is field based mainly around Hampshire, Surrey and London with occasional travel to Europe)

Ready to apply?

Our helpline is always open to receive any inquiry or feedback. Please feel free to drop us an email from the form below and we will get back to you as soon as we can.

Apply Now

We also need a...

Network Engineer - Tier 1

  • Department: Service Desk
  • Reports To: Service Delivery Manager
  • Status: Full Time
  • Based At: Farnham Office

Submit your CV to apply!

Curriculum Vitae