What can you expect from our IT support for legal services?
Net Technical Solutions' experience and knowledge of the legal services sector means that we understand the IT challenges faced by law firms every day. To thrive and grow legal firms need reliable and robust IT to help deliver services as professionally and effectively as possible.
The legal services industry can be particularly fast-paced at times, and it is often vital to respond quickly and directly to clients. Our IT Network Support service desk is specifically tuned to react quickly and effectively to your IT issues, with live engineers on the end of a phone ready to assist, rather than simply call handlers or case loggers. Our aim is to get you back up and running as quickly as possible, no matter how big or small the problem.
We are familiar with troubleshooting and liaising with third-party providers for Case Management Systems such as Mattersphere, Leap, Indigo, Eclipse and Clio, Digital Dictation Software such as BigHand, Leap Dragon, Lexacom, etc. and Time-Recording Software such as Tikit, Leap, Osprey and others.
We can also help to provide the right IT support for law firms and the infrastructure needed to equip legal staff with the technology to carry out their work and ensure any data handled is protected and secure. We also know that for legal services, downtime is not an option and so we have a dedicated team monitoring our clients’ systems to ensure maximum business continuity.
We also support our legal customers with their remote working requirements and understand that it is another major factor to consider for IT support for legal services. Solicitors and barristers need to be able to work efficiently wherever they are based be it their client’s location, legal premises such as courts, their own offices, or at home.
What our legal services clients can expect from us:
Please visit our IT Network Support page for more detailed information or contact us to discuss how we can help you.
What our managed IT services for law firms mean for you
Net Technical Solutions is highly experienced in providing managed IT services and strategic consultancy as well as IT support for legal services whatever their size. We understand the importance of trust and confidentiality as well as the security issues around handling large amounts of client data and can provide the right technology to be put in place to support it.
Our IT services can be specifically tailored to the legal sector and designed to provide you with solutions that support your employees and allow them to do their jobs efficiently and professionally. From process optimisation, through to mobile working and Cloud platforms, we offer a wide range of IT services for legal firms and can put together the right, customised package for you. Additionally, for staff who work remotely, collaborating on confidential documents at all hours, we also have the tools to help you save time and improve your productivity.
We provide a wide variety of IT services for organisations in legal services, covering a complete portfolio of all the essential tools and software needed to run your operation, such as:
Please visit our IT Services page for more detailed information or contact us to see how our IT Services can help your law firm.
As more and more legal firms seek to improve their business operations, bespoke software development has become one of the most important growth areas. There are many off-the-shelf software products to cater for the needs of most law firms, however sometimes they do not quite fit your technical, process or budgetary requirements - and that's where bespoke software development comes in.
With more than 20 years experience, our team works with a number of legal services clients to create business software applications that offer a customised solution based on their exact needs providing long-term cost savings, improving staff productivity and data management and helping to give them the competitive edge.
We can create and develop a variety of bespoke software applications, each one unique to our customer's requirements such as time-recording systems, customer databases, case management systems, dynamic websites, marketing databases and reporting systems.
All our work is carried out in-house using the most innovative technologies to develop applications that can be web-based, desktop and mobile.
For further information on our software apps, please click here.
Alternatively, we would love to speak to you so if you would like to discuss web apps for your law firm please contact us today.
" Net Technical Solutions have a very capable team who are fun to work with, and I never hesitate to recommend them whenever I can, and do so without hesitation "
" We greatly appreciate the superb service provided by Net Technical Solutions to date. You have sorted matters out for us where others could not. It is so refreshing. "
" I was impressed with Net Tech’s approach to developing our assessment tool. It was developed under aggressive timelines but I found the development team to be knowledgeable, easy to communicate with and responsive at all times. I would happily recommend Net Tech for similar projects. "
" Right from the start, we knew that working with Net Technical for our software development would result in a product that exceeded our initial brief and expectations. "
" We have worked with Net Technical for a number of years and the support, advice and service from the whole team is fantastic. We are always happy to recommend their services and have lots of positives to share…… "
" The Net Tech team were brilliant. They pulled out all the stops, getting us new kit as quickly as they could. They worked all weekend to install it and the interruption time was minimal, whilst the backup system they had installed previously meant we lost very little data. "
" I just want to say a thank you to all the Net Tech team for the amazing hard work they have put in to getting our VPNs sorted in such a short space of time in preparation for remote working; including putting dictation software on our system and ensuring that it all worked correctly (and subsequently upping the VPN connections on the server later when we realised we couldn’t all connect at the same time!) "
" I have worked in my current post for five years, during which time I have contacted Net Technical Solutions on many occasions, with various IT queries and cries for help. I have always found their service to be friendly, prompt and helpful. "
" I cannot thank you enough for your support recently, especially Charlie who even worked over his time slot. I appreciate all the work that Net Tech has done for me over the last few weeks - for your calmness and not giving up in what was a very frustrating problem. "
" Laura-Ann was amazing, sorted the problem out swiftly so that I could continue my work. "
" Really helpful. Appreciated that I was a not very computer literate and Charlie talked me through things in a way I understood, which is not always the case with computer-savvy people. "
" Michelle gave excellent knowledgeable and attentive service. "
" Dean was very helpful, professional and friendly - very good, no complaints at all. A great service. "
" Net Technical made the transition of our current portal to the new system a painless experience.. achieved without any disruption to our clients. Since having the new portal, we have seen vast improvements to the functionality, navigation and ability to upload large files. We rarely experience issues with the site but if the occasion arises where we need assistance, Net Technical are extremely responsive. "
" Net Technical Solutions did a splendid job for us in repositioning all our office PCs and telephones for our new location. They were extremely efficient, enthusiastic and helpful - it made the day rush by and turned what I thought might be a problematic day into something totally different. Nothing was too much trouble – they accommodated all our requests with a big smile …. We really appreciated it and the icing on the cake is that all our staff arrived for work the morning after and were up and running immediately in the new office! "
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