It’s time to leap into action with our spring IT Security Update!  Our security expert Jamie is urging you to act this quarter and ensure that all your staff receive cyber security training – so that your Surrey business avoids being caught out by a data breach created by human error.

Did you know that human error is the leading cause of cyber security breaches? Yes - your members of staff, not IT equipment/services, are the weakest links in your Surrey organisation.

In fact, researchers from Stanford University and a top cyber security organization found that approximately 88% of all data breaches are caused by an employee mistake. So, it appears that end users are very much the driving force behind a huge majority of cybersecurity issues. However, the answer to this huge IT security problem is simple. Cyber security training! Regular, aggressive, (perhaps a little strong) and focused training.

Although, whilst it feels like it should be such a simple thing for an organisation to achieve, apparently in practice it isn’t.

A random figure from the internet suggests that only 17% of UK organisations had training or awareness-raising sessions on cyber security in the last 12 months. Frightening, but if I had to place a wager on it, I’d suggest that the real figure for Surrey and our local town Farnham, is likely to be lower, not higher.

Why is this?

Why do businesses spend good money on various IT security solutions, but fail to address one of the main causes of all cyber incidents?  

Most successful attacks involve social engineering (Between 70-90% of the time). Social engineering is a cyberthreat actor targeting a user or users into revealing specific information or getting them to carry out specific actions for no good reasons. One of the most common forms of social engineering is phishing (when hackers attempt to trick end-users into doing the wrong thing on an email, such as download malware).

I assume the main factor as to why human error isn’t being addressed is cost followed by the time invested to train users. The question though, is can your business afford not to?

To find out the rest of the IT security advice that Jamie advises for training, which might just prompt you into taking action to put together a training session, please read the full article HERE and if you have any questions about your IT security needs or would like to take things a step further and have Net Technical deliver phishing awareness testing and training to your team, please contact your Account Manager or e-mail


As a leading IT Support and managed service provider (MSP) for IT network systems in Surrey, we offer dedicated, round the clock proactive IT support in Surrey to a variety of organisations from accountants to schools and colleges. Our experienced and professional team can help your business with anything from server, PC and network support through to tailored maintenance plans, servicing and emergency support, 

So if you need professional IT support in Surrey for your business, please visit our main IT support page to find detailed information on the IT services we can offer.


As well as providing complete network IT support in Surrey for our customers and the surrounding counties, we complement our offering with a wide variety of solutions and business IT services to support their company's needs.

Our IT services in Surrey cover areas such as IT security, internet provision, backup, wireless, AV, Office 365 and IP telephony - in fact, we can provide you with the 'whole package' that will ensure that your IT network systems work effectively and efficiently, helping to drive your company forward by working seamlessly in the background. 

We work tirelessly to combine our IT support with IT services in Surrey and are trusted by our customers to offer a blend of software, network, backup and WiFi services for businesses across the whole of the Surrey area and further afield.

To find out more about our IT services in Surrey and how we can help you, please visit our main IT services page.

Comprehensive IT Services in Surrey


Bespoke software development in Surrey has become one of the biggest growth areas of our organisation as we find more companies than ever are seeking to improve their business operations, staff productivity and streamline their business processes.

From our head offices in Surrey, our experienced team works closely with customers to create intelligent, cost-effective applications, designed to help co-ordinate their business processes and increase productivity.

Our previous work has helped businesses to achieve tailored and bespoke solutions that befit the needs of the organisation. Our bespoke software development services in Surrey can provide you with a number of benefits. Please discuss the benefits you can gain through our software development services with our team.

Looking for bespoke web app development in Surrey?

Please visit our development page to find out more about our bespoke software development applications for your business in Surrey.

Innovative bespoke software development in Farnham by Net Technical Solutions

How to get in contact

Phone Numbers

Main Office: 01252 235 235
New Business Sales: 01252 235 248
Finance and Admin: 01252 235 247


The Millennium Centre,
Crosby Way, Farnham,
Surrey, GU9 7XX

Get Directions

Send us a message

Questions? Sales request? Problems with the site? Please don’t hesitate to get in touch using the contact form below or email us at

Our Support In Numbers


Calls Taken


Outgoing Calls


Cases Resolved

Our Partners

Join our team in Farnham!

Would you like to have your own Net Technical Solutions polo shirt? We are currently recruiting for:

Find out more