Welcome to our Spring IT Security Update! With cybercrime on the increase in Surrey and showing no signs of slowing down this year, in this quarter's news update, Security Manager Jamie Williams gives us a stern warning to stay on top of our cybersecurity and take action... or risk becoming a victim to crime.
SOMEONE’S KNOCKING AT THE DOOR
Someone’s knocking at the door, but unfortunately it isn’t the Postcode Lottery people with a lovely big cheque. It’s cyberthreat actors from all over the world, scanning Surrey based business IT networks and looking for weaknesses in your fortress walls. They are looking to wreak havoc on your network and to steal your business data.
The cyberthreat landscape is an absolute minefield just now, probably the worst it’s ever been. According to Infosecurity Magazine, 2021 was a record-breaking year for cyber attacks, with more hacks and breaches recorded last year than in any year before it. The rise in attacks looks set to continue in 2022 and we are already seeing a steep rise in Surrey organisations reporting security breaches.
Exacerbated by the COVID-19 pandemic and the rapid change to remote working, company systems, policies, and processes are only just beginning to catch up as Surrey businesses adjust to a new normal and staff to their new way of working.
Throw in the current conflict in Ukraine with a bubbling cyber war running in the background and it’s only making the situation worse. Port scanning on Surrey based businesses has increased as a result, and so any low hanging fruit is more likely to be compromised. We’ve also seen a series of serious vulnerabilities occur in the last 12 months such as Microsoft’s PrinterNightmare and of course another monster, the Apache’s Log4J issue, both of which continue to be exploited today...to read the full article click here.
As well as providing complete network IT support in Surrey for our customers and the surrounding counties, we complement our offering with a wide variety of solutions and business IT services to support their company's needs.
Our IT services in Surrey cover areas such as IT security, internet provision, backup, wireless, AV, Office 365 and IP telephony - in fact, we can provide you with the 'whole package' that will ensure that your IT network systems work effectively and efficiently, helping to drive your company forward by working seamlessly in the background.
We work tirelessly to combine our IT support with IT services in Surrey and are trusted by our customers to offer a blend of software, network, backup and WiFi services for businesses across the whole of the Surrey area and further afield.
Bespoke software development in Surrey has become one of the biggest growth areas of our organisation as we find more companies than ever are seeking to improve their business operations, staff productivity and streamline their business processes.
From our head offices in Surrey, our experienced team works closely with customers to create intelligent, cost-effective applications, designed to help co-ordinate their business processes and increase productivity.
Our previous work has helped businesses to achieve tailored and bespoke solutions that befit the needs of the organisation. Our bespoke software development services in Surrey can provide you with a number of benefits. Please discuss the benefits you can gain through our software development services with our team.
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" We enjoy excellent relationships with every member of Net Technical staff we have encountered. The improvements have made a tangible impact on the way we work in our department as we rarely spend fighting fires anymore but can focus instead on delivering a really good service to our school population. "
" (Following an infrastructure refresh onsite) Chris has been great over the past week with our install, really knew his stuff, was incredibly helpful and was really organised. "
" Last spring we prepared a very detailed IT tender document and sent it to both local and national support providers. Net Tech, based in Farnham, were incredibly competitive with their pricing and the service they could offer. They started with us last September and we have not been disappointed. In fact they are a huge hit with the teaching staff because of their very prompt and efficient manner in dealing with their time-pressure IT issues. "
" Our appreciation and thanks to all the Net Tech team who have responded to our calls over the last week or so particularly, (whilst preparing for the lockdown), but also in more ordinary times. Really top-notch support, thank you so much. "
" Perfect, Andreas was great and efficient once again. 11/10! "
" Phil was both quick and efficient. Great service. Can't fault it! "
" Phil was very helpful, friendly and sorted the problem very swiftly with the minimum of fuss. I am just delighted to have my emails functioning again. "
" Net Tech have been amazing both before and throughout lockdown. They respond promptly and work quickly to provide a solution to whatever the issue may be. But most of all, they are very patient with us un-tech-savvy few, and are caring & good-humoured in their communications and dealings with their clients. "
" Michelle gave excellent knowledgeable and attentive service. "
" Always very helpful and informative, thank you. Stuart always explains what he is doing and what he will do next. "
" A very professional service – thanks Dean! "
" During a difficult time for our business Jamie not only provided us with brilliant support to recover data, but dealt with it in a discreet & professional manner. "
" We are extremely happy with Net Tech, the support desk are extremely professional and always respond in a timely manner. We don’t want to be with anyone else. "
" Net Technical made the transition of our current portal to the new system a painless experience.. achieved without any disruption to our clients. Since having the new portal, we have seen vast improvements to the functionality, navigation and ability to upload large files. We rarely experience issues with the site but if the occasion arises where we need assistance, Net Technical are extremely responsive. "
" I am delighted with the marketing database that Net Technical Solutions has created for us. It has helped improve results from our marketing efforts. NTS staff are professional, dedicated and a pleasure to work with... "
" I was impressed with Net Tech’s approach to developing our assessment tool. It was developed under aggressive timelines but I found the development team to be knowledgeable, easy to communicate with and responsive at all times. I would happily recommend Net Tech for similar projects. "
" We are really pleased to have found Net Technical Solutions and are delighted with the software development work that they have carried out for us, both for the website refresh and also improving our CRM system. Right from the start they offered us friendly, professional advice and the work was carried out with great attention to detail and diligence that made the system totally tailored to our business needs. The CRM system is so much easier and more user friendly to use and has really made a real difference to staff productivity. The staff at Net Technical Solutions were always so helpful and explained the technical issues in a non-patronising way, which has been very reassuring. "
" We have worked with Net Technical for a number of years and the support, advice and service from the whole team is fantastic. We are always happy to recommend their services and have lots of positives to share…… "
" The Net Tech team were brilliant. They pulled out all the stops, getting us new kit as quickly as they could. They worked all weekend to install it and the interruption time was minimal, whilst the backup system they had installed previously meant we lost very little data. "
" The server rationalisation project has been really successful. Our maintenance requirements have been greatly reduced which means we now run far more efficiently, whilst our disaster recovery is much more robust "
" We were really impressed with the level of service we received over the past week from Net Technical Solutions in setting up our team for remote working. I appreciate how difficult it must have been (and probably still is) for the Net Technical team and no doubt you’ve been inundated with customers in a state of panic (RLH being one of them!) so thank you so much for all your help and support. We felt you remained extremely calm and professional and were very understanding of our needs given the tight timelines. We’re all now up and running from home and business is operating as well as it can be given the current situation. "
" Our team has had great support from many of the guys at Net Tech, particularly Laura. Although some teething problems (as to be expected), with everyone sorted working from home and on the VPN, the support from Net Tech has made it much smoother than it would’ve been otherwise. Thank you! "
" Working from home my laptop developed a problem with remotely accessing the workplace server. Alex was able to diagnose the cause based on my description. He was persistent in working out a solution when initial approach didn't resolve it. I was worried the problem may not be solved, but by carefully investigating it Alex resolved the matter. Thank you. "
" I have worked in my current post for five years, during which time I have contacted Net Technical Solutions on many occasions, with various IT queries and cries for help. I have always found their service to be friendly, prompt and helpful. "
" Excellent service - very friendly and immensely patient with all kinds of WFH (work from home) issues - thank you! "
" Net Tech have been amazing both before and throughout lockdown. They respond promptly, and work quickly to provide a solution to whatever the issue may be. But most of all they are very patient with us un-tech-savvy few, and they are caring & good-humoured in their communications and dealings with their clients. "
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