Net Technical Solutions are excited to open up applications to our IT Infrastructure Apprenticeship

What's on offer?

This is an exciting opportunity for an individual to begin a career in IT support while working with experienced professionals.  Alongside the practical hands on work experience, we are offering the chance to train in the latest Microsoft qualifications.

What will you be doing?

  • With appropriate training, instruction and guidance, the apprentice will be part of our service desk team and assist with remote support and responding to all incoming email and telephone requests.  
  • Support encompasses supporting a wide range of software and hardware from Servers (Physical, VMWare and HyperV), Printers, Desktop PCs and Laptops, Macs, Ipads and tablets, VoIP telephony and mobile telephone devices.  Software support for Server 2008 - 2016, Windows Operating Systems Windows 7 - Windows 10, MS Office versions 2007 - 2016, along with other business software solutions.  Supporting Anti-Virus and Backup solutions.
  • Assisting in our workshop for all new hardware builds, processing repairs in and out and workshop housekeeping and maintenance.
  • Collecting and delivering equipment to customer sites, assisting with loading and unloading.

 About You

  • You will have the following qualifications : 5 or more GCSE's Grade A* - C or 1 A Level, NVQ2, GNVQ Intermediate, BTEC First Diploma combined with GCSE's (or equivalent) at Grade C or above in English Language and Mathematics
  • A genuine interest in IT as a subject with a desire to stay ahead of trends within Technology
  • We would like to see that you have some work history in the past and this could be in any environment at any stage
  • A clean car driving license would be advantageous but not essential
  • Excellent communication skills both written and verbal and a commitment to providing excellent customer service
  • The personal attributes necessary to perform this role (in addition to those mentioned above) are primarily a methodical, logical organised mind. This needs to be supported by a tidy approach to completing tasks and achieving deadlines as well as communicating the outcome. We are looking for a hardworking, enthusiastic, customer focused individual to join our vibrant and expanding team

About Us

Net Technical Solutions are an established and successful IT Solutions company with modern offices in central Farnham. We offer high-quality, innovative outsourced IT services to a loyal and established client-base within the SME marketplace in and around the Farnham area, Surrey and across the South East. As a Microsoft Gold Partner, we maintain extremely high standards of service and always conduct our business professionally and with respect for other people and organisations.

In return for your commitment, you will receive no restrictions on growth, 25 days holiday, a pension contribution & private medical insurance (after a qualifying period) and free car parking

Professional Recognition: This apprenticeship is recognised for entry onto the register of IT technicians confirming SFIA level 3 professional competence and those completing the apprenticeship are eligible to apply for registration.

Duration: The duration of this apprenticeship is a minimum of 12 months

Submit your CV and covering letter

Curriculum Vitae
Covering Letter