Net Technical Solutions is an established and successful IT Solutions company with great offices in central Farnham. We offer high-quality, innovative outsourced IT services to a loyal and established client-base within the SME marketplace in and around the Farnham area and across the South East. As a Microsoft Gold Partner, we maintain extremely high standards of service and always conduct our business professionally and with respect for other people and organisations.
Net Technical Solutions require an experienced Network Engineer to provide both 2nd/3rd line support on their busy Tier 2 Service Desk and as required, visit customer sites to carry out service visits, commissioning of new installations, on-site support and management of existing networks.
Candidates must have a minimum of 5 years commercial experience in a server and/or second line support role. In order to successfully carry out in-depth investigations and reconfiguration of our clients’ systems and undertake new installations, it is essential that you have a solid understanding and demonstrable skills in the following areas:
Skills in the following areas will be advantageous:
Other key strengths required include: good attention to detail, able to build and maintain customer relations, consistency, interpersonal skills, ability to work unsupervised & under pressure, self-confidence, analysis, numeracy & literacy, prioritisation, a positive, professional & proactive approach.
Service Delivery Manager
The Millennium Centre, Crosby Way, Farnham, Surrey, GU9 7XX
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