NTS is committed to ensuring that our customers’ privacy is protected. We will:
A full copy of our GDPR Compliance Statement can be found via the below link:
Compliance with legal obligations
What we collect
We may be required to collect the following personally identifiable information (PII) as part of our day to day business to business interaction:
What we do with the information we gather
We require these details in order to provide you with information relating to our products and services, and in particular for the following reasons:
We may periodically send newsletters or promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. If you do not wish to receive such emails you are free to ‘opt out’ at any time, and a link will be provided in all emails to allow you to do this.
You have the right to request from NTS access to and rectification or erasure of personal data, or restriction of processing concerning your personal data, or to object to processing as well as the right to data portability. Should you choose to erase all personally identifiable information held on our systems, this will take place immediately in accordance with our obligations under GDPR. We may however not be able to comply with any historical opt-out requests should we have a legitimate reason for collecting your data again at some point in the future.
Any such requests should be made in writing to the following postal address:
Mr Richard Brain
Data Protection Officer
Net Technical Solutions
The Millennium Centre
Or via email to the following address: firstname.lastname@example.org
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies when logging in to our customer portal however this may prevent access. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Net Technical Solutions records all calls in and out of the business for training and quality purposes, and also for the protection of both our customers and our staff against abuse and/or data loss/breach. Call recordings are kept for a period of 6 months, in a secure environment in strict adherence to the guidelines as set out in the GDPR.
Data protection legislation regulates the way in which certain data about yourself (received as part of applying for employment with Net Technical Solutions NTSOLS), both in paper and electronic form is used and held.
The following statement describes the type of data that NTSOLS keeps about job applicants and the purpose for which it is kept and your rights under the GDPR related to data processed about you, should you apply to work for t NTSOLS. This applies whether your application is received direct by NTSOLS or via an agency.
WHAT DATA WE WILL PROCESS
Unless otherwise agreed with you, we will only collect basic personal data about you, which does not usually include any special categories of personal information about you (often known as ‘sensitive personal data’).
The personal data we collect or receive includes the following as applicable:
We may obtain your personal data from the following sources (please note that this list is not exhaustive):
WHAT WE DO WITH IT?
The processing of your personal information may include:
HOW DO WE PROTECT DATA?
NTSOLS takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.
HOW LONG DO WE KEEP DATA?
We keep the personal information that we obtain about you during the recruitment process for no longer than is necessary for the purposes for which it is processed. How long we keep your information will depend on whether you are engaged by us or not, the nature of the information concerned and the purposes for which it is processed.
We will keep recruitment information (including interview notes) for no longer than is reasonable, taking into account the limitation periods for potential claims such as race or sex discrimination (as extended to take account of early conciliation), after which they will be destroyed. If there is a clear business reason for keeping recruitment records for longer than the recruitment period, we may do so but in a secure manner. If you are not successful in an immediate job offer via us then we may discuss (and agree) retaining your records in order that if any work suitable to your skills set arises then we would contact you. Records will not usually be kept for over two years and you have the right to withdraw your consent in this regard.
If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your personnel file and retained during your employment. The periods for which your data will be held will be provided to you in a new privacy notice.
WHAT ARE YOUR RIGHTS?
You may, within a period of thirty days of your written request, inspect and/or have a copy (subject to the requirements of the legislation) of information held about you and, if necessary, require corrections should such records be faulty.
Your rights under the GDPR also include the following:
Should you have any complaints regarding the handling of your data you have the right to lodge a complaint with Richard Brain, NTSOLS’s Data Protection Officer. You can contact him at: 01252 235 235