"The level of cooperation, flexibility and trust you offered showed real commitment to our school and the future business relationship. We enjoy excellent relationships with every member of Net Technical staff and the improvements have had a tangible impact on the way we work. We rarely spend time fighting fires anymore but can focus instead on delivering a really good service to our school population."
Erica Wiczling, Network Manager, Woking High School
Woking High School is a coeducational secondary school located in the Horsell area of Woking, Surrey. The school has approximately 1200 pupils between the ages of 11-16 and has held specialist Technology College status since 2004, converting to become an academy in 2013.
Net Technical Solutions was engaged in June 2013 to provide Network Support services to complement the existing on premise IT resource. At this time the school operated around a dozen physical servers which served the user base of 150 staff and 1200 students. The infrastructure was creaking both in terms of hardware and software, with many servers still running Windows Server 2003, no disaster recovery plan in place and network switches which were over 10 years old.
Armed with a thorough understanding of the network, we listened to the school’s plans and strategy then offered a detailed proposal for a phased upgrade of infrastructure over 2-3 years. Phase 1 replaced all switching infrastructure enabling staff to benefit from gigabit network speeds, Phase 2 saw critical servers virtualised and data storage streamlined and replicated off site whilst Phase 3 saw the virtualisation of the remaining servers and enabled automatic failover for full disaster recovery.
Since completing the project and with a stable network infrastructure now in place, Woking High School has moved forwards in many ways. Exchange has been replaced with Office 365, remote access into the school has been vastly improved and each project has been delivered on time and in budget with full documentation and handover.
" I have had a couple of times over the past few days when I have needed to get support from the NTS team and I cannot say what joy it has been to get such swift and efficient support from such a professional team and I could not be happier with the service thus far. "
" We enjoy excellent relationships with every member of Net Technical staff we have encountered. The improvements have made a tangible impact on the way we work in our department as we rarely spend fighting fires anymore but can focus instead on delivering a really good service to our school population. "
" We had tried a couple of external IT support companies before finding Net Technical Solutions. Finally, we found the right company!! Net Technical Solutions has always been immediate with its responses and always solved the problem in hand. The staff are polite, efficient and professional. The team is as proactive and helpful today as they were when we first started using their services. I would highly recommend Net Tech to any company. "
" We have used Net Technical in Farnham as our IT support and consultancy company for about a year now and have found them to be knowledgeable, effective and friendly. Our Surrey based company is experiencing rapid growth and Net Technical have been very helpful in terms of managing the scaling of our internal infrastructure and making all the rapid changes that comes with growing numbers of staff. "
" Thank you Net Technical Solutions for the pro-active and professional service that you provide. I hope all your customers realise what a critically important supplier Net Tech is. In my opinion the service is invaluable as it really works and has become a crucial facility for us. "
" Net Technical Solutions in Farnham has provided IT support to us for a number of years and we have every confidence in their advice, integrity and the service that they deliver. "
" Net Technical Solutions have a very capable team who are fun to work with, and I never hesitate to recommend them whenever I can, and do so without hesitation "
" Net Technical Solutions bent over backwards to do everything they could to resolve our problems as quickly as possible. The situation really mattered to them and they dealt with it very positively. "